About Us

Real Leaders Producing Leaders

Our History

A Timeline of Leadership Success

Rapport was founded in Las Vegas, NV in 1986 by Mike and JoAnn Knapp. Each course was brilliantly masterminded to engage and inspire clients, and raise levels of performance. In the beginning, their three-hour classes covered topics such as phone skills, sales skills and office communication. These classes were taught in various locations around the Las Vegas valley. In its infancy, both Mike and JoAnn delivered the courses and oversaw the organization’s day-to-day operations. In addition to their brilliant programming and sales abilities, the Knapp’s envisioned creating a retreat center in the peace and quiet of the desert outside of Las Vegas. They broke ground on the JFDI Executive Retreat in Alamo, Nevada in 1998 and today the retreat continues to provide TOP NOTCH service and hosts many of Rapport’s Leadership training courses.

Our MIssion

Helping You Reach Your Highest Potential

Rapport boldly stands as a spark for creative change. We empower individuals and organizations to reach their highest potential by delivering experiential, performance-based training and coaching with passion, conviction, courage, and integrity.

Our Values

We keep these values in mind with everything we do.





Our Philosophy

Boosting Improvement

When you improve the person, the performance improves. When you improve the performance, the business improves, the family improves, the community improves.

Our Training

Powerful and effective training

Rapport creates and delivers the most powerful leadership training in the world. Rapport has worked with more than 11,692 organizations and has directly impacted more than 253,992 participants since 1986.

The company’s approach to leadership development is performance-based meaning you actively participate in leadership training that is proven to improve performance, immediately and for the long-term. Clients reap the rewards of greater productivity, growth, and profitability.

Every corporate executive, supervisor, manager and team member in an organization has leadership skills such as focus, team building, enthusiasm, accountability and the ability to take action. Their advancement is directly related to the development of their leadership skills.

Meet our leadership experts and board of directors.

Meet Our Team

It’s time to step out on the skinny branches and do great things!